Privacy Policy
Last updated: December 2024
Golden Ticket ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our promotional offers and rewards platform.
Information We Collect
Account Information
When you create an account, we collect information such as your name, email address, and phone number. If you sign in through a third-party service (like Google or Apple), we receive basic profile information from that service.
Usage Data
We automatically collect information about how you interact with our platform, including:
- Coupons and offers you view, claim, and redeem
- Merchants and locations you visit
- Search queries and browsing history within the platform
- Features you use and actions you take
Device Information
We collect device identifiers, browser type, operating system, and general location data to improve your experience and for security purposes.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process coupon claims and track redemptions
- Enable digital wallet integration (Apple Wallet, Google Wallet)
- Send you promotional offers, updates, and notifications
- Personalize your experience and recommend relevant offers
- Communicate with you about your account and transactions
- Detect and prevent fraud and unauthorized activity
- Comply with legal obligations
Information Sharing
With Merchants
When you claim or redeem a coupon, we share relevant information with the merchant to process your offer. This may include your name and redemption status.
Service Providers
We work with third-party companies that help us operate our platform, including payment processors, email services, analytics providers, and cloud hosting services. These providers only access your information as needed to perform their services.
Legal Requirements
We may disclose your information if required by law, court order, or government request, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
Data Security
We implement industry-standard security measures to protect your information, including encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your account and data
- Opt out of marketing communications
- Export your data in a portable format
To exercise these rights, please contact us using the information below.
Cookies and Tracking
We use cookies and similar technologies to remember your preferences, understand how you use our platform, and improve our services. You can manage cookie preferences through your browser settings.
Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at privacy@goldenticket.com.